FAQ

If you're looking to have a website created hopefully you'll find the necessary info here, if not please get in touch and we'll be happy to answer any questions.
 

What's the process?

  1. First of all, let us know that you would like a website - contact us and we'll get you started.
  2. We'll discuss your requirements and give you an obligation-free quote.
  3. You fill out a Website Questionnaire with your details and content. 
  4. We get started on your design.
  5. You approve your final design once you're happy with it.
  6. We build your website.
  7. You're online!

 

And how about the design process?

You can provide any inspiration for your design such as a description, some colours, other websites you like etc.  We will work from this to create an initial mockup.  The mockup will usually include your homepage and an example content page if needed, as it is intended to be indicative of the general design and layout.  

If you have no idea how you'd like your site to look that's ok, we can come up with something beautiful for you that matches your style.

 

Do you do branding and logo design?

We totally do!
 

Do you offer e-commerce solutions and other custom websites?

Yes, we can create just about anything you have in mind including online stores.  Just get in touch with us to discuss your idea.

 

How long does it take?

The design process gets underway during the first week or so.  Once you approve your design the development stage is generally about 4 - 6 weeks, depending on the type of site.

 

What if I'm not in Perth?

That's okay! We've made sites for people and businesses across the country. Our process works really well via email and we're always happy to chat by phone.

 

What are your payment terms?

Our terms for payment are 50% upfront, with the balance payable upon completion.

 

Are there any ongoing costs?

The main ongoing cost for your website is your web hosting and domain name registration.  We provide both of these free for the first 12 months, after this the ongoing cost is $176 annually.  

It's also important that your site is kept up-to-date, this is generally only a couple of hours per year and is important to make sure your site is secure.

 

What is web hosting?

Web hosting is a place for your website to sit on the internet, kind of like a parking spot. All websites need web hosting so that they can be available on the internet, it's a standard cost associated with having your own website.

Our websites are hosted on carbon-neutral Australian servers located in a secure data centre in Sydney.

 

Can I edit my site?

Yes, you can easily add and edit your site content yourself, and we provide full instructions and support for this.  We make all our sites using a Content Management System (CMS) that is user-friendly and very intuitive - you literally click on the section you want to edit, type your changes and press save!

  

What if I have more questions?

We'd love to hear from you, just contact us here or email info@superminimal.com.au.